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Handbook Contents

Introduction

Risk management

Insurance program

Legal system

Medical records

Incident reporting

Physician-patient

Informed consent

Infectious disease

Confidentiality

Patient's rights

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Insurance program at Yale-New Haven Hospital
In 1978, several other major teaching hospitals formed an
insurance company (the "Company") chartered in Bermuda to underwrite
medical professional liability insurance, commonly referred to as
medical malpractice insurance, and general liability insurance for
the participating hospitals and schools of medicine, physicians and
dentists closely affiliated with each hospital, and the physician and
non-physician employees of each hospital. Yale-New Haven Hospital and
Yale School of Medicine joined the Company in 1979.
The hospitals and their affiliated universities who participate in
the insurance program (and who are the principal Named Insureds)
are:
- The Presbyterian Hospital in the City of New York

- The Society of The New York Hospital

- Cornell University

- The University of Rochester (Strong Memorial Hospital)

- The Johns Hopkins Hospital

- The Johns Hopkins University

- Yale-New Haven Hospital

- Yale University
In addition to the primary coverage provided through the program,
the participating institutions purchase excess insurance from some of
the largest and most reputable insurance companies issuing policies
covering health care related risks in the United States.
The policy is written on a claims made basis, which means it covers
claims or adverse medical incidents actually reported to the insurer
during the policy year resulting from services rendered during the
policy year or after inception of an insured's coverage under this
program (the retroactive date), whichever is earlier. Claims related
to services rendered prior to an insured physician's or dentist's
coverage under this program should be covered by the insurance
carried by that insured at the time the service was rendered.
The scope of the malpractice coverage provided by the insurance
program's policy generally parallels that customarily included in
medical professional liability policies. This generally includes
coverage for such allegations as negligence, breach of patient
confidentiality and lack of informed consent, for example. Coverage
is extended for professional service of a medical nature performed
anywhere in the world, provided suit is brought in the USA, its
territories or Canada. Interns, residents and fellows are insured
solely for activities performed within the scope of their formal
program and approved affiliations. This does not exclude coverage for
"good samaritan" activities, but does exclude coverage for
"moonlighting". Non-physician employees, including nurses,
therapists, social workers, and psychologists are automatically
covered under the policy but only while acting within the scope of
their employment.
The general liability insurance provided under the program is limited
to acts and conditions arising out of activities on behalf of the
hospital (or Named Insured) and does not provide coverage in homes or
private offices, except where such offices are located in a facility
owned or controlled by a participating institution.
Physicians and other insureds who terminate their insurance
voluntarily, or who retire or leave a participating institution will
continue to be covered for claims made subsequent to their departure
but arising out of professional services rendered during the period
of their participation in the program. This insurance coverage will
be provided as part of the institution's policy in future years. The
program will provide departing insureds this so-called
"tail-coverage" for future unreported claims at no additional premium
charge, as long as the insured's sponsoring institution remains a
participant in the program. In the event an institution no longer
participates in the program, it will be the possible for that
institution to buy "tail coverage" for itself as well as current and
prior staff. No coverage is provided for any claim arising out of
services rendered after an individual terminates participation in the
program.
To be covered under the insurance program, physicians and dentists
must participate under the sponsorship of a Named Insured
institution, meet the eligibility criteria of the Company and be
subject to and comply with the hospital's credentialing and
reappointment process and requirements. Coverage may be withheld or
terminated if a physician or dentist does not meet the required
eligibility or underwriting standards of the Company. Insured
physicians, dentists and other health care providers are required to
participate in regularly scheduled risk management and quality
assurance education programs either conducted or sponsored by the
institution.
Since the policy is written with a common aggregate limit of
liability, each participating institution is listed as a "Named
Insured" on the policy. Individual physicians and dentists are
additional insureds and do not have an "individual" policy. Premiums
are determined each year in the aggregate at a level deemed
sufficient to cover anticipated claims and necessary reserves, plus
certain costs such as reinsurance premium and administrative
expenses.
The institutions who comprise the Company have established procedures
for the management and resolution of claims brought against the
hospital, the School of Medicine or its insured physicians or
employees. The participating institutions have engaged a company with
expertise in the management of medical professional liability claims
to assure adherence to these agreed upon claims management
procedures. All insured physicians, dentists and other health care
providers are have a duty under the policy to cooperate with the
hospital's representatives, the Company and its agents, and to assist
in the investigation, defense and resolution of claims. Insured
physicians and dentists can obtain further information regarding the
insurance program by contacting the Office of Legal Affairs.
Reporting Potential Claims/Lawsuits
The policy requires that, in order to minimize costs and to insure
the efficient handling of claims, physicians and other insureds
promptly report the following circumstances:
- Any medical incident which could result in a claim;
- A request for information or medical records by a patient's
attorney, unless the request is clearly related to worker's
compensation or other non-professional liability related
litigation;
- A threat of legal action or demand for compensation by the
patient or his or her representative; or
- The service of formal suit papers.
All such reports should be made to the Office of Legal Affairs,
which administers the claims management program at the hospital and
School of Medicine. Written communications to the Legal Office should
be so addressed and marked privileged and confidential. Copies of
this correspondence should not be directed to others outside the
Legal Office.
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