* = required items

* Give your problem a name (this will be the subject line of the email this form will send):

* Describe your problem in as much detail as possible:

• Include any error messages and/or tell what happens when you get stopped - e.g., are you prompted for a password?
• How are you accessing the resource (e.g. through E-Journals database, the Orbis catalog, a bookmark, etc.)?

Are you on or off campus?

On-campus

Off-campus

the problem occurs both on and off-campus

Are you using either the VPN or Proxy Server to get access?

VPN

Proxy Server

I don't know

Personal Information

Please provide information marked * to make it possible for us to contact you and help you.

* Email address:
 example: firstname.lastname@yale.edu

* Name:

Phone: (formats: x-xxxx, xxx-xxxx or xxx-xxx-xxxx)